Shipments and returns

Your Cook It Yourself(CIY) Recepie Kits

CIY recepie kits are dispatched the next day between 5PM - 9PM, provided that we have received your confirm order by 4 PM today. All orders received after 6PM today shall be delivered the day after next between 5PM - 9 PM. At present we only provide service in Bangalore and  provide Cash On Deliery (COD) services only. We will provide you with a link to track your package online.

Return & Refunds

Shipping is free by ChefSutra's professional delivery team. We take every precaution to ensure that the ingredient, for your slected dish, delivered to you door step are fresh. However if you are not satisified with the delivery, We have a "no questions asked return and refund policy" which entitles all our members to return the product at the time of delivery if due to some reason they are not satisfied with the quality or freshness of the product. We will take the returned product back with us and issue a credit note for the value of the return products which will be credited to your account on the site. This can be used to pay your subsequent shopping bills.


CIY Kits are amply sized and your items are well-protected.